Privacy Policy

Last updated: September 15, 2025

Introduction

Fergana Labs Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Stash application ("the App"), a web-based platform that provides AI-powered file management, document collaboration, and intelligent chat features.

Information We Collect

Personal Information

  • Account information (name, email address) when you sign in
  • User preferences and settings
  • Workspace and folder organization preferences

File and Content Data

  • Files you upload to workspaces (documents, PDFs, images, etc.)
  • File metadata (names, sizes, types, creation dates)
  • Document content and edits for real-time collaboration
  • File embeddings for semantic search capabilities

Chat and AI Interaction Data

  • Chat messages and conversation history
  • AI assistant responses and interactions
  • Memory entries you create to personalize AI responses

Usage Data

  • Application usage patterns and feature interactions
  • Performance and error data
  • Browser and device information

How We Use Your Information

  • Store and manage your files, workspaces, and folders
  • Enable real-time collaborative document editing
  • Provide AI-powered chat responses based on your files and conversations
  • Generate embeddings for semantic search across your documents
  • Integrate with Google Drive and Gmail for enhanced productivity
  • Sync your workspaces and preferences across sessions
  • Improve our AI models and services
  • Provide customer support and respond to inquiries
  • Ensure security and prevent unauthorized access

Privacy Controls

Workspace Access

You have full control over your workspaces. You can create private workspaces or share them with collaborators. Only users you explicitly grant access to can view your workspace files and chats.

File Management

You can delete files, folders, and entire workspaces at any time. Deleted files are permanently removed from our systems.

AI Memory Settings

You can manage AI memories in the Settings section to personalize how the AI assistant responds to you. These memories can be viewed, edited, or deleted at any time.

Third-Party Integrations

Google Drive and Gmail integrations are optional. You can connect or disconnect these services at any time through the Settings page.

Data Storage and Retention

  • Account and preference data is stored securely in encrypted databases (PostgreSQL)
  • Files are stored securely with appropriate access controls
  • Document collaboration data is stored using Yjs for real-time synchronization
  • Chat history and AI interactions are retained to maintain conversation context
  • File embeddings are stored for search functionality
  • You may delete individual files, chats, or your entire account at any time
  • You may request complete data deletion by contacting support@ferganalabs.com
  • We retain data only as long as necessary to provide our services

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With AI service providers to generate suggestions (data is anonymized when possible)
  • With cloud infrastructure providers for secure data storage and processing
  • When required by law or to protect our rights and the safety of our users
  • In connection with a business transaction (merger, acquisition, etc.)

Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Services

Stash may integrate with (but limited to) the following third-party services to enhance functionality:

  • Clerk: Authentication and user management
  • Anthropic: AI chat and content generation
  • OpenAI: AI chat and content generation
  • Google Drive: Optional integration for importing/exporting files
  • Gmail: Optional integration for email assistance

Each integration is subject to its own privacy policy. Optional integrations can be connected or disconnected at any time.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Fergana Labs Inc.

Email: support@ferganalabs.com

Website: https://ferganalabs.com